Field Technician

About the Role

TechDefense is hiring skilled Field Technicians to support the deployment, maintenance, and optimization of our network infrastructure, especially the T-Net community broadband project. This role is crucial to ensuring that our systems operate consistently, reliably, and safely in real-world conditions.

Key Responsibilities

• Perform on-site installation, testing, and configuration of network equipment (routers, access points, solar systems, cabling, etc.).
• Diagnose and troubleshoot connectivity and equipment issues during field service calls.
• Conduct preventive maintenance to ensure all systems perform at optimal levels.
• Document all field activities, service reports, and technical findings accurately.
• Provide clear technical support and guidance to clients during installations and handovers.
• Support rollout activities including site setup, power systems, wireless coverage testing, and alignment.
• Adhere strictly to safety standards, equipment protocols, and operational best practices.

Qualifications

• Technical diploma/certification or equivalent training in telecommunications, networking, IT, or related field.
• Hands-on experience in field service, equipment installation, or infrastructure support preferred.
• Understanding of networking, wireless technologies, and basic electrical systems.
• Strong problem-solving abilities and the capacity to work independently.

Why This Role Matters

As a Field Technician, you are the technical frontline of TechDefense — bringing connectivity infrastructure to life for communities and ensuring that our services meet the high standards of uptime and reliability we promise our customers.